The Purpose Of The Contract Is The Evaluation Of The Opinion And The Degree Of Satisfaction Of The Users Of The Public Health Services Of The Community Of Madrid. The Study Will Be Conducted With Users Served In The Public Health Services Of The Madrid Health Service In Three Areas Of Study: Primary Care, Hospital Care (External Consultations, Emergency, Hospitalization And Ambulatory Surgery) And Summa 112 (Uad: Home Care Units, Vir: Vir: Vir: Fast And Uvi Mobile Intervention Vehicles: Mobile Intensive Surveillance Units). Information Collection Will Be Carried Out Through Computer -Assisted Telephone Survey By Means Of Cati (Computer Assisted Telephone Interview) Or Similar. The Scope And Characteristics Of The Works To Be Carried Out Are Those Detailed In The Specific Technical Prescriptions.